1. Overview and Operator
Thank you for choosing the ForestRace trail route platform. This privacy policy is a plain-language record of how we handle information collected while you browse our site, manage a trail race, track a runner or coordinate a volunteer roster. The services are developed and operated by the developer ForestRace, a brand owned by Kunming Forestrace Network Technology Co., Ltd.
The full operating entity is Kunming Forestrace Network Technology Co., Ltd., with its registered office at Rm 1714, Building 2, Yaolong Building, No. 265 Guangfu Road, Xishan District, Kunming - 650000, China (CN). You may contact the data protection contact at the address above or by email at mail@forestrace.lat.
We take your trust seriously. The information you share with us helps us map courses, time races and connect runners with one another. We keep that information under active control and we never sell personal data to advertisers or brokers.
2. Scope of This Policy
This policy applies to all pages, forms and tools under the forestrace.lat domain, including the homepage, the services catalogue and the contact form. It also covers data entered through race management consoles and rider or runner tracking views made available to event organizers, clubs and participants.
When you follow a link from our platform to a website operated by another company, that separate privacy policy takes over. We encourage you to review the privacy notice of any external service before you share personal information there.
Certain content and interactive features may enter an archive state over time. This policy continues to apply to that archived material exactly as it applies to active content, unless a newer policy is published and a clear notice of the change is given. We will note the date that each area was archived so that there is no uncertainty about which version of the policy governed the records at the time they were collected.
3. Data We Collect
We collect information that you give to us directly and information that you agree to share through the platform while using the trail services. The main categories are described below.
Account and contact information. When you register as an organizer, a club captain or a runner, we collect your display name, email address, telephone number and, where relevant, your region or country. This information is used to create your account and to send essential notices about races you follow or organize.
Profile and race details. You may choose to add a profile picture, a personal best time, age group, gender and emergency contact. These details help race directors place you in the correct category and keep you safe on the trail.
Location data. When you use live tracking, geographic position may be recorded to display your progress on the course map. This information is shared only with parties who have a legitimate need to see it, such as race officials and authorized support crews.
Technical data. Our servers record standard browser information such as the type of device, operating system, browser version, internet protocol address and the pages you visit. This data helps us measure performance, detect faults and keep the platform secure.
4. How Data Is Collected
We collect information through several channels. The most common channel is the contact form and account registration forms on our site, where you type and submit your details voluntarily.
We also collect data automatically through server logs and cookies when you open a page. Our race tracking system receives location updates from devices only when a participant chooses to enable that feature for an event.
In some cases a race director may import a participant list on your behalf, for example when you register for a race through an event partner. In that situation the partner must have obtained your consent or another lawful basis before passing your data to us.
5. Use of Data
We use the data we collect for clear and limited purposes. We use account and contact information to operate your account, send service messages and provide customer care.
We use profile and race details to place you in the correct category, assign bib numbers, publish results and prepare race-day rosters. Organizers rely on this data to arrange checkpoints and volunteer stations correctly.
We use location data to render live tracking maps, compute splits at each checkpoint and display a participant position on the course. Fresh location data is kept private to the race staff and display rules that the organizer sets.
We use technical data to maintain performance, investigate outages, block abuse and improve the interface. Aggregate metrics that cannot identify you may also inform our long-term planning.
6. Legal Basis for Processing
We process personal data only where a lawful basis exists. The primary bases are consent, performance of a contract, legitimate interest and legal obligation.
Consent applies where we rely on your free decision, for example when you allow live location sharing for a race or subscribe to a series newsletter. You can withdraw consent at any time without affecting other lawful processing.
Performance of a contract applies when we need your data to deliver the service you agreed to, such as building your race entry or timing your run. Without that data we cannot complete the service.
Legitimate interest covers reasonable activities such as fraud prevention, network security and product improvement that we carry out without overriding your fundamental rights.
9. Data Storage and Location
Your personal data is stored on secure servers managed by our service providers. Servers may be located in several regions in line with normal operating practice for cloud hosting.
We choose providers that maintain strong access controls, encryption in transit and encryption at rest. Backups are taken regularly to protect against accidental loss.
Access to stored data is limited to named staff and approved contractors acting under instructions. Every access to sensitive records is logged so that any unusual reading can be reviewed quickly. We treat the physical and virtual locations of our storage as part of our security design and we review the controls of our hosting providers before engaging them, not after a problem appears.
Where data is stored outside your country of residence, we apply safeguards that are recognized under applicable law, including standard contractual clauses where required. More detail is available on request from the contact address below.
10. Security Measures
We apply technical and organizational controls to protect your data from loss, misuse, unauthorized access and alteration.
Transmissions between your browser and our servers are encrypted. Passwords are stored in a hashed form and access to administrative areas is limited to named staff who need it for their role.
We review our security practices on a regular schedule and adjust them when new risks appear. Despite these measures, no method of transmission over the internet is fully secure, so we cannot guarantee absolute security.
If a data breach affects your personal information in a way that poses significant risk, we will inform you and the relevant authority in line with applicable law.
11. Retention Periods
We keep personal data only as long as needed for the purposes described in this policy, or as required by law.
Account information is kept while your account is active and for a reasonable period afterwards to allow re-activation and to resolve queries. Race results and historical timing records are kept longer because they form the permanent history of a race event.
Location data captured for live tracking is kept only for the duration needed to render the race and to produce final split reports. Raw technical logs are routinely rotated and reduced to aggregates.
When the retention period ends, data is securely deleted or anonymized, unless a longer period is required by regulation.
12. Privacy for Children
Some trail races welcome young participants, and we recognize that children deserve extra care. Our services are not directed at children, and creating an account generally requires an age within the adult range.
Where a race includes a children category, a parent or legal guardian must register the child and will act as the responsible account holder for that entry. That guardian consents to the processing of the limited child data needed for the event.
We will not knowingly collect personal data from a child without parental involvement. If you believe a child has provided personal data to us without proper consent, please contact us at the address below and we will investigate and delete the data where appropriate.
13. Third-Party Services
Our platform may include links to third-party services such as payment processors, mapping providers and social media channels. These services operate under their own privacy policies.
We encourage you to read those policies carefully before entering data on any third-party site. We are not responsible for the privacy practices of sites we do not control.
Where a third-party service is essential to a feature we offer, we will tell you which service is used and what data it receives so you can make an informed choice.
Before sharing data with any partner, we review the purpose of the sharing and the safeguards that partner applies. We keep this review documented so that we can answer questions about any transfer we have made. If a partner changes its own privacy practices in a way we consider unsafe, we will suspend the integration while we assess the change.
14. Your Rights
Depending on your location, you may hold a number of rights over your personal data. These commonly include the right to access a copy of the data we hold about you.
You may also have the right to request correction of inaccurate details, deletion of certain records, or restriction of processing in specific circumstances. Where processing is based on consent, you may withdraw that consent.
You may ask for your data in a portable, structured format where a basis for automated processing applies. You can exercise these rights by contacting the address or email below.
We will respond to verified requests within the period set by applicable law. In some cases we may need to confirm your identity before acting to protect your data from misuse.
15. International Transfers
Your data may be transferred to, and processed in, countries other than the one where you reside. This is a normal consequence of serving a global network of organizers and runners.
When such a transfer occurs, we apply appropriate safeguards in line with recognized frameworks. These safeguards may include standard contractual clauses approved for cross-border data flow.
We assess each transfer on the destination and the sensitivity of the data involved. Less sensitive records may move under lighter controls, while location data and payment details attract stricter protection. Where a jurisdiction offers weaker protections, we add contractual and technical guardrails to close the gap.
By using the platform, you acknowledge that your information may be processed in those locations. You may request details of the specific safeguards applied by writing to the contact address below.
16. Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our services or in the law. The most recent revision date is shown at the top of the page.
When a change is significant, we will bring it to your attention with a clear notice on the site, and where required we will ask for fresh consent. Material changes will take effect as described in that notice.
Your continued use of the platform after a policy update takes effect means you accept the revised text, unless you have a right to object under applicable law. We will archive prior versions of the policy for your reference.
17. Contact Information
If you have questions about this policy or wish to exercise a data right, you can contact us through the channels below. Please provide enough detail for us to locate your records securely.
Operator: Kunming Forestrace Network Technology Co., Ltd.
Address: Rm 1714, Building 2, Yaolong Building, No. 265 Guangfu Road, Xishan District, Kunming - 650000, China (CN).
Email: mail@forestrace.lat
Phone: +14427884675
We will acknowledge data-related requests promptly and act on them within the time frames required by law. When we confirm a request, we will tell you what we found, what we changed and what we kept and why. If for any reason we cannot fulfill a request, we will explain the legal or practical reason so the decision is clear rather than silent.
The ForestRace trail route platform is provided by Kunming Forestrace Network Technology Co., Ltd. Thank you for trusting us with your trail adventure.